AUDEGLASUNIE Shipping Policy

Effective Date: February 25, 2025

Thank you for choosing AUDEGLASUNIE for your sports equipment needs! We are committed to providing prompt and reliable shipping services to ensure that your products arrive on time and in perfect condition. Below are the details of our shipping policy:

1. Order Processing

  • Order Processing Time: We strive to process all orders within 1-2 business days after receiving payment. Orders are processed Monday through Friday, excluding holidays.
  • Business Days: Our business days are Monday through Friday, from 9:00 AM to 5:00 PM (CST), excluding weekends and holidays.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods and Delivery Time

  • Shipping Options: We offer multiple shipping methods, including standard, expedited, and express options. Shipping costs and delivery times will be calculated at checkout based on your location and chosen method.
  • Delivery Times: Estimated delivery times will vary based on the shipping method selected:
    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 3-5 business days
    • Express Shipping: 1-2 business days
  • Please note that delivery times are estimates and can be affected by external factors such as weather, holidays, and carrier delays.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on your shipping address and the shipping method you select.
  • Free Shipping: AUDEGLASUNIE may offer free shipping promotions during special sales or events. These offers will be clearly advertised on the website.
  • Additional Fees: International shipping orders may be subject to customs duties, taxes, and other fees that are the responsibility of the customer.

4. International Shipping

  • Availability: We offer international shipping to select countries. Please check our website at checkout to confirm if we ship to your country.
  • Customs and Import Duties: International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer. These charges vary by country and are determined by local customs authorities.
  • Shipping Time: International shipping delivery times vary depending on the destination country and shipping method. Estimated delivery times will be provided at checkout.

5. Shipping Restrictions

  • We currently do not ship to P.O. Boxes or military addresses (APO/FPO).
  • Undeliverable Packages: If your order is returned to us as undeliverable, we will attempt to contact you to resolve the issue. You may be responsible for additional shipping charges if the package needs to be reshipped.

6. Tracking Your Order

  • Once your order has been shipped, you will receive an email notification with a tracking number and a link to track your package.
  • You can track your order by visiting the carrier’s website and entering the tracking number provided.

7. Shipping Delays

  • While we strive to ensure timely delivery, shipping delays may occur due to factors beyond our control, including weather, natural disasters, strikes, or carrier delays.
  • AUDEGLASUNIE is not responsible for delays caused by the shipping carrier.

8. Address Accuracy

  • Please ensure that the shipping address you provide is accurate and complete. AUDEGLASUNIE is not responsible for delays or misdeliveries caused by incorrect or incomplete address information.
  • If you notice an error in your shipping address after placing your order, please contact us immediately at info@audeglasunie.com to make the necessary corrections.

9. Lost or Damaged Shipments

  • If your order is lost or damaged during transit, please contact us immediately at info@audeglasunie.com.
  • We will work with the carrier to resolve the issue and ensure you receive a replacement or refund according to our Refund and Returns Policy.

10. Customer Service

If you have any questions regarding our shipping policy or need assistance with your order, please don’t hesitate to contact us:

AUDEGLASUNIE
Email: info@audeglasunie.com
Phone: (563) 285-6097
Website: https://audeglasunie.com
Address: 7 Valley Dr #2B, Eldridge, Iowa (IA), 52748

AUDEGLASUNIE is committed to delivering your products efficiently and securely. We appreciate your business and aim to ensure a smooth shopping experience. If you have any further questions or concerns, our customer support team is always here to help!